Collects detailed connection logs
Logging & Jurisdiction
Freedome VPN's logging policy is extremely intrusive. It logs your IP address and tracks the URLs you visit, checking whether each visit matches its use policy. This level of tracking and logging is the last thing a VPN should be doing.
Freedome VPN is part of the F-Secure Corporation. Its VPN service was initially released in 2013.
F-Secure is based in Helsinki, Finland, meaning it’s subject to intrusive EU data retention laws. That’s bad news for privacy.
Freedome VPN’s logging policy is extremely intrusive and far from privacy-friendly.
The VPN service collects detailed VPN connection logs, which include:
- Your originating country and IP address
- Duration of your VPN session
- Total amount of data transferred per VPN session
- Device ID
- Host name (VPN gateway) from where the VPN client connects to its service
Your IP address can be used to identify you, which makes this VPN service a terrible choice for those with stringent privacy needs.
Even worse, all of this information is stored for up to 90 days before being permanently deleted, depending on the purpose of the logs. This is a very long time to store such personally identifiable information.
In its policy, Freedome VPN state: “We do not seek to spy on the exact content of your private communications.” This implies that it does seek to spy on the general content.
F-Secure Freedome states that this information is necessary for troubleshooting purposes, as well as to monitor the service for misuse, but many other VPNs manage to maintain a quality service without such intrusive data logging. We’re not fooled.
And it gets even worse.
While Freedome VPN doesn’t store DNS requests for VPN-only users, if you use the Tracker Mapper service – which is automatically enabled when you first use the VPN – it checks all the URLs you visit while connected!
These logs are permanently deleted after three days. But the privacy risks that come with Tracker Mapper far outweigh the advantages provided by the feature.
You should disable Tracker Mapper before you start using Freedome VPN and also opt out of sending ‘non-personalized usage data’ upon installing the software.
Fairly quick on nearby servers
Speed & Reliability
Freedome VPN isn't a slow VPN but it's far from being the quickest. On local connections, we experienced a 30% speed loss when compared to our normal internet connection. Internationally, it's around 60% speed loss. Either result is not great, but we've also seen worse. This is a mid-range VPN.
Freedome VPN isn’t as fast as our top rated VPNs, but it’s still quite quick on nearby servers.
On same-country connections you can expect Freedome to bring your internet connection down by around 20% (the fastest VPNs record drops of less than 10%).
Here are the results in full:
Local Speed Test results before using Freedome VPN:
- Download Speed: 91.59Mbps
- Upload Speed: 96.62Mbps
- Ping: 3ms
Local Speed Test results with Freedome VPN:
Download speed loss when Freedome VPN is running: 19%
That should be more than fast enough for HD streaming with very little buffering. We got speeds of 74Mbps down using the Freedome’s UK VPN server (we test from the UK) starting on a 100Mb connection.
Over long-distance VPN connections Freedome VPN cuts down your download speeds by about 60% (the UK connecting to the US), a far cry from the speeds of our fastest VPN services.
Here are our speed test results connecting from the UK to various Freedome VPN servers:
- Download: 38Mbps
- Upload: 57Mbps
- Download: 71Mbps
- Upload: 69Mbps
- Download: 38Mbps
- Download: 37Mbps
- Upload: 11Mbps
Freedome’s upload speeds are pretty good (a 33% drop on same-country connections), but its intrusive logging policy should be more than enough to put off torrenters.
Latency-wise, Freedome’s ping times are higher than gamers would tolerate. We’ve listed our top VPNs for gaming here.
Small server network of 22 countries
Freedome VPN from F-Secure doesn't have many servers to connect to. There are only 22 countries, and all of these are virtual servers. We expect more from a major VPN provider.
Freedome VPN has a very small server network with only 22 to choose from across the world.
The vast majority of Freedom VPN’s servers are located in Europe and North America. Popular locations like the UK, the US, Canada, and Australia are covered.
Freedome VPN provides only two VPN server options for all of Asia: Japan and Singapore. It used to cover Hong Kong but has since removed its servers from there.
There are no VPN servers at all in Central and South America, or Africa.
If you’re located far away from one of the server countries covered, choose a VPN with a wider range of server locations.
For example, our review of NordVPN’s server park shows how it’s much richer than Freedome VPN’s.
We didn’t expect to be able to drill down to city level in any country considering F-Secure Freedome’s server network is tiny, but you can in Canada, which has three city options (Montreal, Toronto, and Vancouver).
Freedome VPN also provides regional options in the US, which is split into five regional servers with labels like East Coast, West Coast, South, and so on.
Connecting to the closest region will help you to experience the fastest speeds.
Freedome VPN doesn’t disclose the number of individual VPN servers in its network, the customer support team confirmed that the network consists of bare-metal physical and virtual VPN servers.
Some of the servers are owned by Freedome VPN and some are leased, which is common practice among VPN services.
Working with BBC iPlayer, but nothing else
F-Secure Freedome VPN fails as a streaming VPN. Our most recent tests show that it works with BBC iPlayer on its UK server, but other than that you won't be able to get around geo-blocks and access Netflix US, HBO Max, Hulu, or DAZN for sport.
We don’t recommend Freedome VPN for streaming due to its very small server network.
During our most recent tests, we could watch BBC iPlayer while connected to Freedome VPN’s UK VPN server. But it failed to unblock US Netflix on its servers, as well as HBO Max, Hulu, Amazon Prime Video, DAZN, and more.
The lack of dedicated streaming servers means that Freedome VPN could get blocked when popular streaming services crack down on VPNs – which happens quite often.
If you’re mainly going to use a VPN to watch Netflix, then consult our top VPN choices for Netflix.
Doesn't allow torrenting
Don't choose Freedome VPN if you're looking to do anonymous and safe file sharing. It doesn't allow any P2P activity on most of its servers. Because it monitors all of your interactions (another reason not to use Freedome VPN) it actively blocks attempts to torrent.
Freedome VPN isn’t a good (or safe) VPN choice for torrenters. iT prohibits P2P activity on over half of its VPN servers, including those in the US, UK, and most of Europe.
Here’s a list of all servers that you’re not allowed to torrent on.
- Hong Kong
- United Kingdom
- United States
If you attempt to torrent in any of these locations, Freedome VPN will temporarily block the user’s network connection for a few hours. This is a particularly strict VPN when it comes to cracking down on P2P file-sharing.
If that’s not enough to put you off Freedome VPN for torrenting, it’s intrusive logging policy will.
No obfuscation tools
Freedome doesn't work in China. It doesn't work because it has no obfuscation technology to do so. Even if it could get around the Great Firewall, the lack of Asian servers means that you'd have an awful connection. For this reason we don't recommend it for countries in Africa or the Middle East, either.
Freedome VPN isn’t reliable for China, or other high-censorship countries like Iran, Russia, or Saudi Arabia.
Not only does Freedome VPN have a tiny VPN server network but it also lacks additional obfuscation tools or stealth protocols which mask VPN traffic to beat the censors.
In other words, blocked content will remain blocked.
Freedome VPN doesn’t work as an anti-censorship tool.
To learn more, read our dedicated guide to using Freedome VPN in China. Alternatively, you can see the top VPN recommendations for China here.
Does the basics well
Security & Features
Freedome VPN has an industry-standard security suite in place. There are no flaws or vulnerabilities, but it's not the most advanced service we've come across. OpenVPN protocol is the default, which is good, but we'd also like to see WireGuard. AES-256 encryption is in place and we recorded no leaks, but we'd like to see more.
Freedome VPN will be secure enough for most everyday users, but it doesn’t have many configurable options.
The Windows, macOS, and Android custom VPN apps run exclusively on our preferred VPN protocol OpenVPN, which gives the best balance between performance and privacy.
The iOS app operates on IKEv1 or IKEv2 (selectable by the user), the latter of which is second-best to OpenVPN, but still safe.
There is no option to choose WireGuard protocol on any of Freedome VPN’s apps.
Encryption is via AES-256, a top cipher that’s considered to be ‘unhackable’.
Freedome VPM comes with the essential VPN kill switch feature, which cuts off all web traffic in case of a VPN connection drops to prevent your true IP address from being leaked.
The VPN service also operates its own DNS servers, further protecting your personal information.
We also verified it doesn’t leak IP, WebRTC or DNS requests.
Freedome VPN doesn’t have many other configurable options, though. So there’s no split tunneling, port control, or VPN servers optimized for Tor.
Overall, Freedome VPN has a good level of security that will protect your data but there’s barely any additional features to explore or take advantage of.
As it stands, this is a basic VPN.
Restrictive device compatibility
Platforms & Devices
Freedome VPN is restricted to the four major platforms: Windows, macOS, iOS, and Android. There are no manual workarounds, either. For those looking to protect smart TVs, games consoles, routers, or Fire TV Sticks, look elsewhere.
Freedome VPN provides custom VPN apps for just four platforms:
Unfortunately, there’s no way of manually configuring the Freedome VPN software to work with any other devices, such as Linux.
Freedome VPN doesn’t provide any native apps for streaming devices like the Amazon Fire TV Stick, either.
You can’t even install Freedome VPN at router level, so there’s no way of protecting any devices outside of the four main platforms shown above or using it on games consoles like Xbox or Playstation.
You can use Freedome VPN on up to three or seven devices at the same time, depending on the price plan you have chosen. We don’t like this approach; it should be standard across all plans.
There are also no browser extensions or add-ons for Google Chrome, Mozilla Firefox, Opera, or Safari.
Freedome VPN is very limiting.
Quick and easy setup of custom apps
Ease of Use
Freedome VPN's website is confusing but its app is simple. Advanced VPN users will be frustrated by the lack of customization options or features, but newcomers can appreciate the stripped-back simplicity of the service,
How to Install & Set Up Freedome VPN
Freedome VPN is really easy to download and install on your device, requiring no manual configuration or prior VPN knowledge.
Once set up, Freedome’s custom VPN apps are great for inexperienced VPN users or those looking to ‘click and forget.’
The home screen is incredibly simple, and there’s a ‘How Does This Work?’ prompt in the top-right corner that explains how virtual locations work and where you should connect for the best possible performance, which is a nice little touch for VPN newbies.
More tech-savvy users will be disappointed with the lack of manual configuration on offer, though.
Live chat support and community forum
Freedome VPN has an active forum for support and some useful articles, but there's no live chat tool if you want to talk to an agent for quick and easy answers. It also doesn't help that F-Secure has a lot of different products and you have to dig deep before finding VPN help.
|Live chat Support||Yes|
Freedome’s customer support is good, if a little difficult to navigate.
Because the company has so many different products, and even different VPN packages, you have to do a bit of digging to avoid getting lost in irrelevant content. The website design doesn’t help either – it’s corporate and complicated.
As well as some useful online resources and a community forum, there’s also a live chat feature that’s available during normal working hours (the service hours are listed on the website) with friendly, helpful agents that were willing to answer all of our questions in detail.
It’s refreshing to see that F-Secure also includes contact telephone numbers for those that would rather speak to a human being – this isn’t very common with VPN providers, but we think it’s a really valuable feature that will be appreciated by a lot of people.
Confusing plan structure, and overpriced
Price & Value for Money
Freedome VPN's pricing plans are confusing. The company has based prices around device allowances, which is a bizarre way of costing the product when most major VPNs have a generous device allowance on every plan. Even though it's quite cheap, we still don't think the VPN is worth the money due to its lack of features and servers.
Freedome VPN from F-Secure has VPN subscriptions that vary in cost based on the number of devices you can use the VPN on simultaneously.
To use Freedome VPN on seven devices for two years, the cost is $89.99. That works out as $3.75 per month.
To use Freedome on seven devices for one year, it costs $69.99, which comes to $5.83 per month.
The cheapest option is Freedome VPN’s offer of three devices for one year, which costs $34.99 up-front, which comes to $2.91 per month.
All of these are reasonable if slightly on the pricey side when considering what’s on offer, and we don’t like how cost is determined by the number of devices you wish to use your VPN on.
Most top-level VPNs offer five simultaneous connections as the default and some, like Surfshark, put no limits on the number of devices you can use under its subscription at all.
US$3.75/mo7 devices - Billed $89.99 every 2 years
US$5.83/mo7 devices - Billed $69.99 every 12 months
US$2.92/mo3 devices - Billed $34.99 every 12 months
Payment & refund options
You can pay for Freedome VPN through these methods:
Unlike many VPN services, you can’t pay using cryptocurrencies like Bitcoin for more privacy, nor can you use international methods like AliPay.
5-day unlimited trial
Freedome VPN offers a five-day free trial. You don’t have to provide any personal details or payment information, so there’s no risk of auto-renewal.
The free trial is unlimited, so you can test the full version of the VPN with no data, use or speed restrictions.
30-day refund policy
Freedome VPN also has a 30-day money-back guarantee, which is completely no-questions-asked.
This means you don’t need a specific reason to request a refund. All you need to do is contact the support team and ask for your money back.
A limited, underperforming VPN
The Bottom Line
While Freedome VPN is easy to use, making it attractive for those with little technical knowledge, we don’t recommend it due to its intrusive logging policy.
Freedome VPN logs your true IP address for 90 days, in addition to a bunch of other connection logs, and it doesn’t even work reliably with popular streaming services like Netflix or HBO Max. It does currently unblock BBC iPlayer, though.
It’s not suitable for torrenting or getting around internet blocks, it’s only available on the major devices, and there’s only a handful of countries to connect to.
We find Freedome VPN to be highly limited and sub-par when compared to the best VPNs on the market.
There are far better, cheaper, and safer VPNs available at the same (or even lower) price point.
Additional research by David Hughes
Alternatives to Freedome VPN
Surfshark is a cheap VPN that's simple to use for beginners. It works with Netflix, BBC iPlayer, torrenting, and more. Best of all, it's trustworthy and safe to use. Read Surfshark review
ExpressVPN is a little more expensive than Freedome VPN, but it provides a far, far better VPN service. Not only can you connect to over triple the number of countries (94) but you can also install it on streaming devices and Linux, which isn't possible for Freedome. It works with streaming, torrenting, and in China, too. Read ExpressVPN review